Members may cancel their subscription at any time via the Member Portal or by emailing admin@duncanprivate.com. Cancellation takes effect at the end of the current billing cycle. No refunds are provided for partial months or unused portions of the membership period.
The one-time registration fee (R2,075 Gold / R2,750 Platinum) is non-refundable upon submission of the membership application. Once an application has been reviewed and accepted, registration fees are considered fully earned.
If the Club cancels an event, members with paid tickets will receive a full refund to the original payment method within 14 business days. If a member is unable to attend an event, ticket fees are non-refundable unless the cancellation is made at least 7 days prior to the event date.
Any billing concerns should be directed to admin@duncanprivate.com within 30 days of the charge. Disputes raised with third-party payment processors before contacting the Club may result in temporary suspension of membership privileges.
Former members may reapply subject to a new registration fee and standard application review. Previous membership does not guarantee re-acceptance.
Last updated: April 2026